Privacy Policy
Information We Collect
- Personal information: name, contact number, email, address, date of birth, travel preferences, passport/ID details where required.
- Booking and travel data: destination, travel dates, number of travellers, accommodation requirements, special requests.
- Payment & transaction details: payment method, transaction history, billing address (note: we do not store full payment card numbers).
- Technical/usage data: IP address, device type, browser, website usage, cookies and similar technologies.
- Communications: any messages, feedback or reviews you submit to us
How We Use Your Information
We use your data to:
- Process your bookings and payments.
- Provide you with confirmation, itinerary updates and travel-related information.
- Customise our travel packages and communications based on your preferences.
- Improve our website, products and services.
- Comply with legal/regulatory obligations (e.g., identity verification, tax, travel regulation).
How We Use Your Information
We use your information to:
- Process travel bookings and payments.
- Provide customer support and travel-related updates.
- Personalize your experience and offer tailored travel recommendations.
- Improve our website, services, and marketing strategies.
- Comply with legal obligations and prevent fraud.
- If opted in, send you marketing offers, newsletters or travel inspiration.
Sharing of Information
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- Hotels, airlines, transport providers, local tour operators necessary for fulfilling your trip.
- Payment gateways and IT service providers assisting us.
- Authorities or third parties when required by law or for compliance.
- Third-party vendors only when they are under contract and obligated to respect your privacy
Data Security
We are committed to protecting your data with industry-standard security measures (encryption, access controls, secure servers). However, no Internet transmission is wholly risk-free – by using our website you accept this inherent risk.
Cookies & Tracking Technologies
- Understand how you use our website.
- Improve website performance and user experience.
- Provide personalized content.
- You can disable or delete cookies via your browser, though some features may stop working properly.
Marketing Communication
If you choose to receive marketing communications, we will send you travel deals, news and helpful content. You may opt-out anytime via the unsubscribe link or by contacting us.
Third-Party Links & Services
Our website may include links or references to third-party websites or services. We are not responsible for their privacy practices or content. You should review their policies independently.
Your Rights
- Accessing or correcting your personal information.
- Withdrawing your consent for processing (where applicable).
- Requesting deletion of your data (except where retention is required by law or for legitimate business reason).
Retention of Data
We will retain your personal information only for as long as necessary to:
- Fulfil bookings, provide services, maintain records for legal, tax or regulatory compliance.
- Carry out legitimate business purposes (such as quality, fraud prevention, dispute resolution).
After that, we securely dispose of or anonymise it
International Transfer
If you travel abroad or our service providers are located outside your country, your data may be transferred internationally. We will ensure that any cross-border transfer is done with adequate protections in place
Children’s Privacy
Our services are for adult travellers. We do not knowingly collect personal data from children under the age of 18 without parental consent. If we become aware we have collected such data, we will delete it.
Updates to this Policy
We may update this Privacy Policy from time to time. We will post the revised version on our website with a “Last updated” date. Your continued use of our services after changes implies acceptance of the revised policy.
Contact Us
For any queries or requests relating to this Privacy Policy, personal information, or your rights, please contact us at:
📧 Email: info@routeplanners.in
📞 Phone: (+91) 95994-88769
📍 Address: H-219, Second Floor S02, Sector 63, Noida, 201309 (UP)
